Who you are buying from
ServHub Store is operated by ServHub Tech. Our business address is 11G/4 El-Laselky, in front of Maadi Technology Park Gate 3, Maadi, Cairo, Egypt. For help with an order, delivery, installation or a return, email hello@servhb.com. Our company website is https://www.servhb.com/.
Your order and payment
Check the model, quantity, delivery address and contact details before submitting your order. The emailed order invoice acknowledges receipt of your request. Our team reviews the request and confirms the order with you. The delivery estimate starts from that confirmation.
Cash on delivery is paid when your order is delivered. For InstaPay, wait for instructions from our team before transferring money. An invoice or an order marked “on hold” does not mean payment has been received. Our team confirms a transfer after checking it.
Amount payable
Prices and order totals are in Egyptian pounds. Before submitting an order, you can review the products, delivery charge and total payable. We will ask for your agreement before changing an agreed order or its total. If you do not accept a proposed change, you can cancel; any refund due follows the Returns and refunds policy and your legal rights.
Delivery, cancellation and returns
Delivery is EGP 50 within Cairo Governorate and EGP 100 elsewhere in Egypt, with free delivery from an EGP 5,000 merchandise subtotal. Giza and Qalyubia are outside Cairo Governorate. Estimated delivery is 1–5 calendar days in Cairo Governorate and 2–7 calendar days elsewhere, from order confirmation. Weekends and public holidays count.
Read the Delivery and Returns and refunds pages for the full conditions, cancellation process and refund deadlines. Those policies include ordinary returns within 14 days of receipt and defective or nonconforming product claims within 30 days of receipt, subject to applicable legal rules. Nothing in these terms removes rights granted by Egyptian consumer-protection law.
Installation and system setup
We can help plan, install and set up sound, surveillance, access-control and other business systems. Product delivery does not include installation unless it is expressly included in your agreed order. We will agree the work, price and appointment separately before it starts. Email hello@servhb.com to discuss your space and requirements.
Personal information and help
The Privacy notice explains how we handle information used for your order. Contact hello@servhb.com if you need a correction or have a complaint. We will review it with you without restricting your right to contact the Egyptian Consumer Protection Agency or pursue other legal remedies. The terms accepted for your order apply to that order; later edits do not retrospectively remove your rights.